Shipping policy

Shipping Information

The Caribbean Corner delivers across the UAE and to selected GCC destinations.

Processing & Delivery

Orders are typically processed within 1 business day and are carefully packed and dispatched from the UAE.

UAE delivery typically takes 1–2 business days.

Tracked GCC delivery typically takes 3–5 business days and is currently available to Bahrain, Kuwait, Oman, Qatar and Saudi Arabia.

Delivery times are estimates and may vary depending on the destination, courier schedules, customs processing, peak periods, public holidays or adverse weather conditions.

Delivery Rates

• UAE Delivery — AED 29
• Free UAE Delivery on orders of AED 250 or more
• GCC Tracked Delivery — calculated by package weight and destination and displayed at checkout

Customs Duties & Taxes

Orders delivered outside the UAE may be subject to customs duties, import taxes or other destination charges. These charges are not included in the product price or delivery charge and, where applicable, are payable by the recipient upon arrival.

Customs requirements and charges are determined by the authorities in the destination country and are outside The Caribbean Corner’s control.

Product Availability

Selected products, including temperature-sensitive items, are available for UAE delivery only. Product availability will update when the customer selects their country or region on the website.

Carefully Packed

Orders are packed with care to help products arrive safely and in the best possible condition.

Imported Pantry Goods

The Caribbean Corner specialises in carefully sourced Caribbean pantry products imported into the UAE. Due to the nature of imported goods, packaging designs and batch markings may occasionally vary slightly from website photography.

Delivery Coverage

We currently deliver across the United Arab Emirates, Bahrain, Kuwait, Oman, Qatar and Saudi Arabia.

Delivery to certain remote areas may be subject to courier restrictions, additional charges or extended delivery times. If this applies to your order, we will contact you before dispatch.

Customer Responsibility

Customers are responsible for providing a complete and accurate delivery address, contact number and any information required for delivery. Delays caused by incorrect or incomplete information may affect the estimated delivery time.

Questions

For delivery questions or order support, please contact:

team@sugarhill.ae